These terms govern your use of Sosial ("the app"), developed by Egate Worldwide ("we", "us"). By using the app you agree to these terms. Contact: support@sosial.app.
Sosial helps you design posts, write captions, schedule publishing and publish to third-party social platforms through their official APIs, acting only on your explicit instructions.
You connect your own social accounts and remain solely responsible for everything published through them. The app acts only as your agent through the platforms' official APIs — it cannot do anything you have not authorised, and anything it does counts as your action on your account.
The official APIs Sosial uses on your behalf are:
By connecting an account you confirm it is yours, or that you are authorised to manage it (for example as a Page administrator), and you agree to comply with each connected platform's terms of service, community standards and developer policies. Platforms may rate-limit, restrict, suspend or remove accounts and features at their discretion — including limiting what third-party apps like Sosial are allowed to do — and we are not responsible for such actions or for content affected by them. How each connection uses your data is described in our Privacy Policy.
A cloud account is optional but unlocks identity, preferences and team workspaces that survive reinstalls and follow you across devices. If you create one, you agree to provide an accurate email address, keep your password (and any device holding a signed-in session) to yourself, not share logins, and tell us promptly at support@sosial.app if you suspect unauthorised access. You are responsible for activity under your account. How your account data is stored and deleted is described in our Privacy Policy.
You agree not to use Sosial to publish unlawful, infringing, harassing or misleading content, or to spam. In particular, you agree not to misuse platform access by:
We may refuse service or disconnect channels used abusively, and we will cooperate with platforms investigating misuse connected to our integrations.
Paid plans, where offered, are billed through the Apple App Store, Google Play or our website payment provider under their terms. Subscriptions renew automatically until cancelled. Refunds are handled under the store or provider's refund policy.
The app, its branding and its software are owned by Egate Worldwide. Content you create in the app is yours. You grant us no rights over your content.
The app is provided "as is". Publishing depends on third-party platforms whose availability, rules and APIs change without notice; we do not guarantee that any post will publish or that any statistic will be available.
To the maximum extent permitted by law, Egate Worldwide is not liable for indirect or consequential losses, including loss of followers, engagement or revenue. Our total liability is limited to the amount you paid for the app in the 12 months before the claim.
You may stop using the app at any time and delete your local data from within the app; this removes device data only. To delete your Sosial Cloud account and its server-side data, write to support@sosial.app from your account email — deletion completes within 30 days (see Privacy Policy §6). We may suspend access for violations of these terms.
We may update these terms; material changes will be posted at this address with a revised date. Continued use after changes take effect constitutes acceptance.
These terms are governed by the laws of Malaysia.